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Automatically convert your audio and video to text using our high-end AI engines.
Let our transcribers perfect your text.
Add subtitles and captions to your videos automatically using our subtitle generator.
Original captions or translated subtitles are created and edited by our subtitlers.
Translated subtitles of unparalleled quality.
Add our Speech-to-text API to your stack and/or request a tailored model.
For filmmakers, production companies, and TV networks.
For universities, e-learning platforms, and schools.
For policy makers, public organizations, and NGOs.
For hospitals and medical research organizations.
For law firms, courts, and compliance teams.
Explore the world of Transcription and Subtitles.
Read how Amberscript helps customers achieve their business goals.
Find the answer on all questions you might have when working with Amberscript.
Get in touch and we will answer your questions.
We make audio accessible.
The payment for transcription services depends on several factors, including the quality and complexity of the audio file. Poor audio quality, obscure industry terms, and multiple speakers in an audio file can impact the transcription process and rates. High-quality audio files with clear speech and minimal background noise generally result in lower costs.
Audio quality significantly affects transcription costs. Services may charge extra for difficult audio quality, such as heavy background noise, which can add around 25% to 50% to the standard transcription cost. Clear audio with minimal background noise is more cost-effective.
For enterprises, we provide discounts on bulk orders. For more information please contact us.
If you have forgotten your log-in details or if you cannot access your old account anymore, we can transfer the credits to your new account. We cannot however, transfer the credits to another person’s account. For more information, please contact us.
Yes, we do. If you are a client using the automatic transcription service, your invoices will appear on the Amberscript platform in your account. For enterprises, we provide the opportunity to pay through invoice, which we can send by by email. To request this, or if you have any questions or requirements concerning VAT or anything else, please contact our sales team.
You can buy credits via the app store for the prepaid plans and pay with your Apple or Android id. To do so, click on the person icon on the bottom right side of your dashboard and then “buy credit”. You will be asked for your AppStore credentials. To buy subscriptions or order manual services, you need to pay via desktop.
If you are a client using the automatic transcription service, your invoices will appear on the Amberscript platform in your account. For entreprises, we provide invoices by email. If you have any questions or requirements concerning VAT or anything else, please contact our sales team.
Transcribing files with multiple speakers can be more complex and time-consuming, often resulting in higher costs. Some providers charge extra fees for this, while others include it in their pricing. Prioritizing quality and accuracy is crucial for files with multiple speakers.
Turnaround time is a key factor in transcription pricing. Faster turnaround times may result in higher costs. Different pricing structures are available based on the required turnaround time, with AI-powered transcription software offering quicker, cost-effective options.
Yes, you can pay using PayPal globally.
No, the hours allocated to your account cannot be rolled over to the next month so make sure you use your credits.
Yes, we are able to offer a special rate for requests above 100h. Please request a quote and we will send over the specifics.
Yes, you need to activate your purchase in the first 60 days after your purchase to validate them.
Billing and payments are processed through a PCI-DSS-certified third-party payment processor, Stripe, which uses high-level encryption to protect all payment details entered. No employee is able to view complete billing information for any user.
You can add credits using your Appstore or Google Play account or pay via desktop with any of the accepted methods in your territory.
